BuildASoil logo
BuildASoil logo

All articles

What should I do if I have trouble with the rewards program or logging into my account?Updated 2 months ago

If you are experiencing difficulties accessing your loyalty program or have issues logging into your account, we recommend trying the following steps:

  1. Refresh your browser history.
  2. Clear your cache and delete cookies.
  3. Ensure that you are logged into your correct account with us.
  4. If you have forgotten your password or are having difficulty matching passwords, you may want to use the password reset or forgot password option available on the login page.

After following these steps, if you're still facing issues or have any questions, please reach out to us for further assistance.

Was this article helpful?
Yes
No