How do I check the status of my order?Updated 11 days ago

To check the status of your order, please log into your account on our website. If you see 'confirmed' or 'partially fulfilled,' this generally refers to Shipping Protection or a similar automatic fulfillment by the system and does not mean your order has shipped. You will receive a separate shipment confirmation email with tracking details once your order has shipped. If you encounter any issues tracking your order or if it appears as 'delivered' but you have not received anything, please contact customer service for assistance.